Frequently Asked Questions
Everything you need to know about bringing Manoir Group elegance into your home.
What is the typical delivery timeframe for furniture orders?
Standard delivery for in-stock furniture items typically takes 7 to 14 business days. Custom or made-to-order pieces may require 6 to 10 weeks for production and shipping.
Do you offer international shipping for home decor?
Yes, Manoir Group ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout based on the weight and dimensions of your order.
What is your return policy for home accessories?
We offer a 30-day return policy for most home accessories. Items must be in their original packaging and unused condition. Please note that large furniture items may be subject to a restocking fee.
How can I track my white-glove delivery?
Once your order is dispatched, you will receive a tracking number via email. For white-glove deliveries, our logistics partner will contact you directly to schedule a specific delivery window.
Are your materials sustainably sourced?
Manoir Group is committed to quality and ethics. We prioritize suppliers who use FSC-certified woods and eco-friendly textiles to ensure your home is both beautiful and sustainable.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and flexible financing options through Affirm.